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Knowledge base

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HELP CENTER - KNOWLEDGE BASE

KNOWLEDGE BASE - GENERAL INTRODUCTION (1)

  1. Knowledge Base - General Introduction from MPT

MY ACCOUNT (3)

  1. Simple Account Changes
  2. Store Credit and Refund
  3. Online Invoice Payments

QUOTES (2)

  1. Do We Provide Quotes
  2. What is ADD TO QUOTE button?

ORDERS & ORDERING (4)

  1. International Orders
  2. NAFTA - Certificate of Origin
  3. Finding Order Updates and Order Status
  4. Order Status With Backered Parts From The Manufacturer

RETURNS (5)

  1. Returns Must Have RMA Number
  2. Restocking Fees and Charges
  3. Store Credit and Refund
  4. Part and Parts Returns
  5. RMA Number - Request Form

SHIPMENTS & SHIPPING (4)

  1. Shipping Options Available
  2. International Orders
  3. Tracking Shipments
  4. NAFTA - Certificate of Origin

SEARCH (3)

  1. Narrowing Your Search Results
  2. Search By Brand-Manufacturer
  3. Simple Search

INVOICES (1)

  1. Online Invoice Payments

PAYMENTS (11)

  1. Do We Accept Wire Transfers
  2. Credit Card Payment Options
  3. Where To Send Checks
  4. Do We Provide Terms And Credit
  5. Save Credit Card Payment Information
  6. When Is My Credit Card Charged
  7. Online Invoice Payments
  8. Checks Are Payable To
  9. Is MPT Secure and PCI Compliant
  10. Do We Accept ACH Transfers
  11. Do We Accept Credit Cards

MISC (2)

  1. Store Credit and Refund
  2. NAFTA - Certificate of Origin

PARTS - KNOWLEDGE BASE & INFO (1)

  1. Parts - Coming Soon

REFURBISHED MACHINES (2)

  1. Do We Provide A Warranty for Refurbished Machines And Equipment
  2. Refurbished Machine Shipping Options
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We are committed to providing our customers with the best possible experience while searching our interactive site. Great care and consideration has gone into designing our site so that your experience finding the right part is a simple one, along with having the flexibility to speak with a parts technician if needed. Our friendly knowledgeable staff is ready to assist should you have any questions, just chat, email, or call us we're ready to help.
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